Justiça do RJ proíbe confisco de créditos não utilizados do RioCard

maio 22, 2024

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A Justiça do Rio de Janeiro acatou um pedido da Defensoria Pública e proibiu a prática de confiscar créditos não utilizados nos cartões RioCard após um ano. Com essa decisão, todos os valores retidos e não utilizados serão devolvidos aos consumidores após o trânsito em julgado.

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A decisão também impõe uma multa de R$ 5 milhões à Fetranspor e à empresa administradora do RioCard por danos morais coletivos. Esse valor será destinado ao Fundo de Direitos Difusos do Ministério da Justiça.

O sistema RioCard permite que consumidores carreguem valores a serem usados posteriormente no transporte coletivo. A prática de confiscar créditos não utilizados havia sido contestada pela Defensoria Pública do Rio de Janeiro desde 2017, quando o Núcleo de Defesa do Consumidor (Nudecon) iniciou uma ação judicial para proibir a apropriação desses saldos pela Fetranspor.

A Fetranspor ainda pode recorrer da decisão.


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